ABOUT US
WHO WE ARE
Our Commitment to Excellence
For over three decades, Elite has been a trusted presence in Queenstown, New Zealand catering to Clients throughout the country. What sets us apart is our unique blend of expertise and a genuine passion for what we do. As a family-owned and operated business, we take pride in delivering exceptional service that leaves a lasting impression on every visitor to New Zealand.
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At Elite, our team consists of a select group of local professionals who are masters in their respective fields. Drawing on our extensive industry experience, deep supplier knowledge, and long-standing relationships, we go above and beyond to ensure that our Clients experiences exceed their expectations. Our exclusive connections and intimate local insights allow us to curate unforgettable moments for our Clients.
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Our mission statement is at the core of everything we do. We are committed to delivering quality in every aspect of our service, from the moment our Clients reach out to us until long after their journey with us has ended. This unwavering dedication is what defines Elite and sets us apart from the rest.
When you choose Elite, you can trust that you are in the hands of professionals who genuinely care about your experience. We are here to make your time in New Zealand truly extraordinary, and we look forward to welcoming you into the Elite family.
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CUSTOMISED EXPERIENCES
Your Journey, Your Way
At Elite, we understand that every traveller is unique, with their own preferences and priorities. That's why we take a personalised approach to ensure that all your travel needs are met. With our diverse range of expertise, we have the ability to cater to a wide variety of requests, making us your one-stop solution for all your travel requirements.
Whether you're in need of airport transfers, a captivating wine tour, a historical sightseeing adventure, an exhilarating hiking experience, or an extended tour across the South Island or New Zealand, we have you covered. We are well-equipped to curate a tailor-made itinerary that perfectly aligns with your interests and desires. No matter what your travel needs may be, we are here to assist you every step of the way.
We value your input and would love to hear from you. Reach out to us today and let us know how we can make your travel dreams a reality. With Elite, your journey is in capable hands.
OUR MISSION
Creating Unforgettable Journeys
At Elite, our mission is to provide a Driver Guiding service that goes beyond the ordinary. We strive to create safe, unique, and enriching experiences that leave a lasting impression on our Clients.
We measure our success by our ability to personalise our services according to our Clients' preferences. By understanding their individual needs and desires, we design tailor-made experiences that exceed their expectations. Our goal is to go above and beyond, ensuring that every client feels valued and cared for throughout their journey with us.
We are passionate about giving our Clients every opportunity to discover and explore. Whether it's uncovering hidden gems, immersing in local culture, or embarking on thrilling adventures, we are dedicated to providing unforgettable moments that create lifelong memories.
At Elite, we hold ourselves to the highest standards of service excellence. We believe in delivering exceptional service with attention to detail, professionalism, and a genuine commitment to our Clients' satisfaction. Our team is driven by a shared passion for creating extraordinary travel experiences, and we are proud to uphold this commitment in everything we do.
Join us on a journey that will exceed your expectations and leave you with cherished memories. Experience the Elite difference and let us show you the true essence of service excellence.
HEALTH AND SAFETY
Elite prioritises the health and safety of both Guides and Clients. We understand the importance of maintaining a safe and secure environment throughout your journey with us.
In compliance with New Zealand's key work health and safety legislation, the Health and Safety at Work Act 2015 (HSWA), we ensure that all our operations adhere to the regulations set forth under this act. Our commitment to safety is further demonstrated by our current AdventureMark White Certification.
This certification serves as a testament to our rigorous Safety Management Plan (SMP). We have taken every measure to assess and mitigate potential risks, ensuring that our Clients can enjoy their experiences with peace of mind.
Rest assured that when you choose Elite, you are in the hands of professionals who prioritise your well-being. We continuously review and update our safety protocols to ensure that we meet and exceed industry standards.
Your safety is our utmost concern, and we are dedicated to providing a secure and enjoyable experience for all. Travel with confidence, knowing that Elite has taken every precaution to safeguard your health and well-being.
Your Wellbeing is Our Priority
SIGHTSEEING TOURS
Are you someone who loves exploring new places and immersing yourself in the local culture? If the answer is yes, then our exclusive Sightseeing Tour is tailor-made for you. Join us at Elite and embark on a journey like no other, guided by our team of seasoned professionals who are passionate about showcasing the hidden gems of each destination. Don't let the opportunity slip away to witness the iconic landmarks and attractions that make a place truly special. Indulge in the full spectrum of experiences that await!
We couldn't have asked for a better Tour Guide and company. Phil was professional, friendly, kind, and extremely helpful with our three little kiddies, who are all under the age of five! We highly recommend Elite's services!
- The Chungs
Guided by - Phil
We are a family with four children between the ages of six and twelve and we had the most incredible holiday in Queenstown under the expert guidance of Judy from Elite & Personal Tours.
- The Creswell Family
Guided by - Judy
Everything was done with great care and we certainly felt that Elite & Personal Tours really made our trip a great success. We would warmly recommend their servcies to anyone seeking to travel in New Zealand.
- Rick and Carol Dowden