OUR MISSION STATEMENT
‘To provide a Driver Guiding service that evokes a safe, unique and enriching experience’
‘Our success is measured by our dedication to personalising the design of our products in alignment with Clients' preferences, with the aim of exceeding Client expectations’
'Our focus is ensuring Clients' are given every opportunity to discover and explore'
‘We live by and uphold a commitment to service excellence’
WHO WE ARE AND WHAT WE DO
Judy McKenzie, Owner of Elite & Personal Tours, has been operating out of Queenstown and looking after Clients' around the South Island for over 20 years.
Joined by her son Philip, and daughter-in-law Paula, we bring to you a locally owned and operated, family oriented business with a genuine, professional and enthusiastic approach that is sure to impress any visitor to New Zealand.
Our team is made up of a small group of professional Guides, and we specialise in personalising our products for each and every Client’s specific requirements. We rely on industry experience, vendor knowledge, longstanding industry relationships, and intimate local knowledge with insider connections, to ensure your travelling experiences surpass your expectations. This resonates through our mission statement. It is the very essence of Elite & Personal Tours, and the commitment we make to each and every Client.
We understand that everyone has different approaches and priorities when it comes to travelling, and all considerations are made when we work with Clients'. That is why Elite & Personal Tours offers a diverse range of expertise, which enables us to cover all of our Clients’ travel needs.
Whether you require airport transfers, a wine tour, sightseeing with a focus on history, hiking, biking or extended touring around the South Island, or New Zealand, we can cover it all. Whatever your travel needs are, we're here to help.
We would love to hear from you, get in touch with us today!
SIGHTSEEING TOURS
When you visit a new destination do you enjoy sightseeing with a private and professional Guide? If so, then a Sightseeing Tour with us is a great choice for you. Elite & Personal Tours has experienced local Guides who are ready to serve your every need. Don't miss out on the 'must-do' sights and attractions, experience all that is on offer!
OUR COMMITMENT TO HEALTH & SAFETY
The health and safety of our Guides and our Clients' is important to us. New Zealand’s key work health and safety legislation is the Health and Safety at Work Act 2015 (HSWA) and regulations made under that Act.
Elite & Personal Tours is compliant with this legislation, and holds a current AdventureMark White Certification. This certification demonstrates that our Safety Management Plan (SMP) has been independently audited.
To maintain this certification and our committment, Elite & Personal Tours conducts regular reviews of our SMP and its policies, and the audit is conducted every 3 years.
Bob and Daphne Baker
We could not have been happier. Phil was an outstanding Driver Guide and a wonderful person to be with on our trip. Everything was fantastic!
The Creswell Family
We are a family with four children between the ages of six and twelve and we had the most incredible holiday in Queenstown under the expert guidance of Judy from Elite & Personal Tours.
Rick and Carol Dowden
Everything was done with great care and we certainly felt that Elite & Personal Tours really made our trip a great success. We would warmly recommend their servcies to anyone seeking to travel in New Zealand.